1. About these terms
These terms apply to use of this website, which is operated by Flintfix Limited, a private limited company registered in England and Wales under company number 16815834. Our registered office is Unit 1–2 Oyster Place, 34–36 Montrose Road, Chelmer Village, Chelmsford, CM2 6TX.
Separate written terms, quotations, purchase orders or contracts may apply to the supply of goods or services. If there is a conflict, the terms expressly agreed for that transaction take priority over these general website terms.
2. Website use
You may use this website for lawful purposes connected with learning about Flintfix and making genuine business enquiries. You must not attempt to damage, disrupt, probe or gain unauthorised access to the website, hosting, forms, accounts or connected systems; submit malicious code; impersonate another person; or use the site in a way that infringes the rights of Flintfix Limited or another party.
We may change, suspend or withdraw website content without notice. We do not guarantee that the site will always be available, uninterrupted or free from every error or security risk.
3. Website information
Descriptions, images and technical summaries on this website provide a general indication of the types of structural steelwork and metalwork that Flintfix may discuss. They are not project specifications, engineering advice, an offer capable of acceptance or a guarantee that a particular configuration is suitable or available. Every project remains subject to the information supplied, an agreed scope and any applicable professional design responsibilities.
Dimensions, finishes, connection details, lead times and installation arrangements must be confirmed in the relevant quotation or contract. Images may show representative configurations and should not be used as fabrication or installation instructions.
4. Enquiries and information you provide
Submitting an enquiry does not create a contract or oblige Flintfix Limited to quote, reserve capacity or begin work. You are responsible for providing information that is accurate and sufficiently complete for the intended discussion. If drawings or other materials belong to a third party, you should have permission to share them for the purpose of obtaining a quotation or carrying out the work.
We may ask for clarification or updated information. Any initial indication is subject to review of the full requirement and does not replace a written quotation.
5. Quotations and contract formation
A quotation is based on the scope, quantities, drawings, assumptions and conditions identified in it and remains subject to its stated validity period. Unless a quotation says otherwise, prices should not be treated as including VAT, delivery, installation, design responsibility or other items not expressly listed.
A contract is formed only when the parties accept the applicable written terms through the agreed process. Acknowledging receipt of a purchase order does not necessarily mean that every additional or conflicting term in that order has been accepted.
6. Specifications, availability and changes
Materials, finishes and components may be subject to availability. Substitutions or changes will be discussed where they materially affect the agreed work. Project revisions, altered quantities, access restrictions, delayed information or changed site conditions may affect price, sequence and programme and should be addressed through the applicable change process.
Any programme or lead-time information depends on the agreed scope, approvals, material availability, access and coordination with others. A date should be treated as binding only where the contract expressly states that it is.
7. Delivery, installation and site responsibilities
Delivery and installation responsibilities are determined by the relevant quotation or contract. The customer or project team may need to provide suitable access, unloading or lifting arrangements, clear working areas, accurate setting-out information, safe site conditions and coordination with other trades. Risk and title in materials are governed by the agreed transaction terms.
Flintfix Limited does not accept responsibility under these website terms for conditions, structures, services or information outside the agreed scope.
8. Intellectual property
The website design, copy, brand assets and original imagery are owned by or licensed to Flintfix Limited and are protected by applicable intellectual-property law. You may view the site and make reasonable temporary copies needed for normal browsing. You may not reproduce, publish, sell, distribute or commercially exploit website content without permission, except where law permits.
Rights in project drawings, calculations, models, specifications and other technical material remain subject to the agreements and ownership applying to those materials.
9. Liability
Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation. Subject to that, Flintfix Limited is not responsible for loss arising solely from reliance on general website content as if it were project-specific advice, or for indirect or consequential business loss arising from use or unavailability of the site.
Any liability connected with supplied work is governed by the applicable contract rather than this general website provision.
10. External links and force majeure
External links are provided for convenience. We do not control external websites and are not responsible for their availability, content or privacy practices. Neither party will be responsible under these website terms for delay caused by events beyond reasonable control, although transaction-specific rights depend on the applicable contract.
11. Governing law and contact
These website terms are governed by the law of England and Wales. The courts of England and Wales have jurisdiction, subject to any mandatory rights that apply. If any provision is unenforceable, the remaining provisions continue to apply. A delay in enforcing a right does not waive it.
Questions may be sent to tusaine@flintfix.online or to the registered office above.